Privacy Policy
Last updated:
1. Who we are
Waste Pig is a licensed waste removal business operating across West Sussex, UK. We are the data controller for the personal information you provide to us. You can contact us at [email protected].
2. What data we collect
When you contact us via our website, phone, or email, we may collect:
- Your name
- Your email address
- Your phone number
- Your address or postcode (to provide a quote)
- Details of the waste removal job you require
We do not collect payment card details directly — any payments are processed through secure third-party providers.
3. How we use your data
We use your personal data to:
- Respond to your enquiry and provide a quote
- Arrange and carry out waste removal services
- Send you a confirmation or receipt where applicable
- Comply with our legal obligations as a licensed waste carrier
We will not use your data for marketing purposes without your explicit consent, and we will never sell your data to third parties.
4. Legal basis for processing
We process your data on the basis of:
- Contract — to fulfil the service you have requested
- Legitimate interests — to respond to enquiries and run our business
- Legal obligation — to maintain records required by the Environment Agency as a licensed waste carrier
5. How long we keep your data
We retain your personal data for as long as necessary to provide our services and comply with legal obligations. Waste transfer records are kept for a minimum of two years as required by the Environment Agency. General enquiry data is deleted after 12 months if no service was carried out.
6. Sharing your data
We do not share your personal data with third parties except where required to deliver our service (e.g. licensed disposal facilities) or where required by law. All third parties we work with are required to handle your data securely and in accordance with UK GDPR.
7. Cookies
Our website may use essential cookies to ensure the site functions correctly. We do not use tracking or advertising cookies without your consent. You can control cookie settings in your browser at any time.
8. Your rights
Under UK GDPR you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (where no legal obligation to retain it exists)
- Object to or restrict processing
- Lodge a complaint with the ICO at ico.org.uk
To exercise any of these rights, contact us at [email protected].
9. Changes to this policy
We may update this privacy policy from time to time. The date at the top of this page shows when it was last revised. Continued use of our website after changes constitutes acceptance of the updated policy.